Elipsis Protect
Elipsis Protect
Elipsis Protect July 19, 2023
The following Privacy Policy ("Policy") outlines the means and methods through which Elipsis Protect's developer ("we", "our", or "the Company") gathers, processes, discloses, and safeguards your ("user") data.
Crucially, this Policy is only applicable to Elipsis Protect, excluding other products or websites associated with the company.
We recommend users to revisit this Policy on a regular basis as it may undergo updates from time to time. Users who have given consent will be informed about any
modifications to this Policy via email, in-app alerts, or notifications.
We begin by highlighting the data we specifically refrain from gathering:
No data regarding the usage of Elipsis Protect, including any applications, services, or websites utilized while using our service, are collected or stored.
Original and server IP addresses remain unrecorded during the service usage.
DNS requests are not logged during the use of Elipsis Protect.
As a provider of internet security and privacy, we prioritize the privacy of our clients. We aim to maintain transparency in our transactions and view trust as the
foundation of our relationship with users.
The collected data has been classified to clarify what information is collected, how it's collected, and why it's important.
The date of registration (for instance, 2018/09/01) is automatically captured at the time of account creation.
The status of the subscription (for example, 2018/09/01 - 2018/10/01) is automatically logged whenever users make a purchase.
Note, these data are collected solely for assisting users.
The operating system (for instance, iOS 11.3.1-10,000,000) is logged when a user launches the Elipsis Protect app.
The app version (for example, Version 6.1_132_432908b) is logged when a user launches the Elipsis Protect app.
Daily active user data (for instance, 2018/09/01-19,000,000) is logged each time a user launches the Elipsis Protect app.
User geodemographics (for instance, US-100,000,000) are obtained from the App store & the Google Play store.
These details help us to better understand our users and enhance customer satisfaction in product planning.
The server location (for example, US-California server 1) is automatically captured during a VPN connection.
Connection timestamp (for example, Connected@15:30 2018/05/15) is automatically logged during a VPN connection.
Error reports (for example, Error_Userdoesnotallowconfiguration) are automatically recorded when a VPN connection fails due to an error.
The type of network (for instance, 4G) is gathered by an analytics service provider.
This information is used SOLELY for the enhancement of the VPN service and troubleshooting, and it will be AUTOMATICALLY AND PERMANENTLY DELETED from our systems within 96 HOURS.
Analytical data (for instance, App crash reports, in-app page interaction) is collected during the use of Elipsis Protect.
Advertising data (for instance, iOS ad identifier - IDFA, Android ad master identifier)
This data assists us in tracking the performance of the Elipsis Protect app and its functionalities, as well as maintaining the free VPN service. It's important to
emphasize that this information is not shared with external advertisers.
Additional details about the analytic service providers can be found at:
Appsflyer: https://www.appsflyer.com/ product/data-privacy/
We are steadfast in our commitment to safeguard user privacy and have implemented the following measures to protect their information:
Data access is only granted to pertinent teams, such as the support and accounting units.
VPN connection data is expunged permanently from our systems after 96 hours.
Routine reviews and updates of privacy practices are carried out by designated staff to ensure adherence to regulations and laws.
For any privacy-related queries or requests, feel free to reach out to us at support@elipsis-protect.com, and we promise to respond within 48 hours.
Our website employs cookies to enhance our services. Specifically, we utilize the following categories of cookies:
Session cookies: These cookies are designed to store your preferences and login details on our site.
Google Analytics: This tool is used to monitor the performance of specific pages on our site and understand the effectiveness of our marketing campaigns. Further information on Google Analytics' cookie policies can be found at https://policies.google.com/ technologies/types
Every individual under the GDPR (General Data Protection Regulation) has specific rights regarding their personal data. Specifically, as an Elipsis Protect user, you have the following privileges:
The right to be informed about the data collected by Elipsis Protect, as outlined in this Policy.
The right to access a copy of the information we gather about you. This process may take up to 30 calendar days to complete.
The right to request corrections for any incomplete or inaccurate data about you.
The right to ask for your data to be deleted from our records. However, tax laws may require us to keep certain payment information.
The right to ask for the suspension of your personal data processing.
The right to receive a copy of the data we collect from you in a widely-used format, upon request. This process can take up to forty calendar days to complete.
The right to object to our use of your personal data.
The right to be informed about profiling and automated decision-making.
Periodic review of this page is essential to stay updated about any changes to our Policy, which can be modified from time to time. Any changes to the Policy will be made available via our Service and the date of the last update will be specified. By continuing to use our Service after the Policy has been updated, you acknowledge that you have read, understood, and agreed to the current Policy. If the changes significantly impact your rights or obligations, we will strive to notify you by displaying a prominent notice on our Service, contacting you through the information you provided, or other appropriate means.
In case of any questions and inquiries about this Privacy Policy, do not hesitate to e contact us at support@elipsis-protect.com.